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Troubleshooting Refrigerators

When Major Kitchen Appliances do Break Down, Diagnose and Repair

© Kelly Smith

Mar 4, 2008
When it's time for fridge repair, it's time for refrigerator troubleshooting. Whether it's a Samsung with a bad compressor, or an LG, diagnose and fix the appliance

Troubleshooting Refrigerators

Whenever any major kitchen appliance has mechanical or performance problems, the first thing to do is to find the source of the problem rather than just running out to buy a new one. This is usually fairly straightforward. All that's needed is a few simple tools and a checklist. This article provides the checklist for troubleshooting refrigerators.

This troubleshooting guide is fairly generic because all brands operate more or less the same way, although some models just have a few more bells and whistles, such as ice makers and dispensers. In fact, they have much in common with central air conditioner systems.

Whether the rebellious unit is a Samsung refrigerator, a Kitchen Aid, Hotpoint (contradictory name?), Maytag, or an LG, this guide will help out. Troubleshoot it and then head off to buy refrigerator parts or call a service company.

Tip - Any DIY'er not comfortable working with electricity should call an electrician.

Refrigerator Malfunction Symptoms and Solutions

Appliance Doesn't Run and Light Doesn't Come On

  • No power to fridge? Check that it's plugged in; check circuit breaker.
  • Electric cord damaged or loose? Test cord.

Light Comes on but Appliance Doesn't Run

  • Temperature control turned off? Turn on control.
  • Compressor overheating? Clean condenser coils.
  • Compressor bad? Replace or call service company.
  • Condenser fan bad? Replace or call service company.
  • Temperature control bad? Test control.
  • Defrost timer bad? Test the defrost timer.
  • Overload protector bad? Replace or call service company.

Appliance Starts and Stops Uncharacteristically Quickly

  • Quickly Tripping Overload Protector? Check voltage at outlet.
  • Condenser fan bad? Replace or call service company.
  • Compressor bad? Replace or call service company.Condenser coils unclean? Clean condenser coils.

Appliance Doesn't Cool Properly

  • Temperature control set overly high? Lower setting.
  • Refrigerator refrigerant leak or contamination? Call service company.
  • Door isn't closing completely? Refrigerators are designed to shut automatically from the half-open point. Raise front levelers until this happens.
  • Condenser coils unclean? Clean condenser coils.
  • Temperature control bad? Test control.
  • Evaporator fan bad? Service, replace or call service company.
  • Evaporator clogged with ice? First defrost the refrigerator, then test defrost timer, test defrost limiting switch, and test defrost heater.
  • Door seal bad? Test around door by closing the door on a piece of paper. Is there sufficient tension when it's pulled out? If not, replace the gasket.

Appliance Gets Too Cool

  • Temperature control not set high enough? Adjust control.
  • Temperature control bad? Test control.

Appliance Won't Cycle Off; Keeps Running

  • Door seal bad? Test around door by closing the door on a piece of paper. Is there sufficient tension when it's pulled out? If not, replace the gasket.
  • Condenser coils unclean? Clean condenser coils.
  • Too much frost built up? Defrost refrigerator.
  • If fridge has exposed coils or evaporator plate and they're dirty, clean them with warm soapy water.

The copyright of the article Troubleshooting Refrigerators in Home Electrical is owned by Kelly Smith. Permission to republish Troubleshooting Refrigerators in print or online must be granted by the author in writing.


A Well-Stocked Refrigerator, Weedo3
       


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Comments
Oct 13, 2008 11:27 AM
Guest :
The refrigerator intermittently makes "cluncking noises"; sounds as if something was dropped. Is the unit going out?
Oct 14, 2008 4:05 AM
Kelly Smith :
Have you noticed whether this happens when the compressor cycles off? This is when this usually occurs. This is because the torque on it stops so it settles back into place. This is normal operation.

There are rubber pads in place to minimize the noise, but rubber hardens over time so the noise gets louder.
Oct 16, 2008 4:44 PM
Guest :
Mine clunks extremely loud everytime it shuts off. It scares the heck out of me. This started happening a few months ago, it never did it before. The rubber bumpers are fine but if I shake the compressor while unplgged, I get the clunking from with inside. I was wondering if maybe the run capacitor is bad?
Oct 17, 2008 4:40 AM
Kelly Smith :
Your best bet at this point is to have a serviceman look at it and run some diagnostics.
Dec 16, 2008 9:51 AM
Guest :
My fridge started making a really loud whirring noise when the cooling kicks in. The sound seems to be coming from the cooling unit in the freezer. Any idea what's wrong?

Thanks
Dec 17, 2008 4:39 PM
Guest :
I have a fridge / freezer combo unit. The fridge section works really great, but the Freezer portion gets cold but does not freeze. Any idea what is wrong?
Jan 18, 2009 6:23 AM
Guest :
Suddenly,the refrigerator is blowing the fuse (circuit). Is this the sign of a deep problem?
Feb 19, 2009 9:19 AM
Guest :
We have a Hotpoint 22 Cubic Ft side by side refrigerator. The freezer works just fine but the refrigerator is not cooling.
Mar 13, 2009 7:42 AM
Guest :
frost on back side of freezer
May 26, 2009 6:14 PM
Guest :
Thank you for your comments.
Is there any place to ask you questions about repair? I have a Jenn-Air fridge.
Thanks again!

Victor
Jun 16, 2009 3:46 AM
Guest :
Does anyone know why the Ice beam fan in a LG GR-S642T does not work when the fridge door is closed
11 Comments